During daily support users often have to request some information. By email or by corporate ticketing tool.
What system are you on? What were you doing? What transactions were you using when you received the error and so on
To facilitate these requests, in the SAP authorizations field, we can define a short user manual to publish, for example on the company intranet.
Topics: SAP Security, aglea, sap consulenza security, su53
Do many days pass from the moment you create a new transaction to when the end user finally is executing it?
Something in the test creation and release processes may have not worked as it should have.
How can you avoid this?
Topics: quality, test system, sicurezza sap, su53